What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, contact information and any verification documents required for your account. When you transact via bKash, Nagad or Rocket, we record transaction references and amounts to process your deposit or withdrawal and to
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keep your account history accurate. We do not store your full wallet PIN or mobile banking password. Device data — browser type, operating system, IP address — is collected automatically to keep your session secure and to detect unusual access patterns. We use cookies to remember
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your login state and your display preferences across visits; you can manage cookie settings from your browser at any time. Data we collect is used strictly for account management, payment processing and fraud prevention. We do not sell your personal data to marketing companies. Some data
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may be shared with payment processors such as bKash, Nagad and Rocket solely to complete your transaction. Any third-party processor we work with is bound by data-handling terms consistent with this policy. Retention periods vary by data type: transaction records are kept as long as required
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for account and compliance purposes; session data is cleared within a shorter cycle. Whether and how this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.