How Our Terms Apply to Your Account
Opening an account on prio means you accept these terms as they stand on the date you register. Eligibility is determined by your location and local law — access is available only in regions where we operate and where local regulations permit it. We do not
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accept accounts from regions outside our eligible list, and it is your responsibility to confirm your eligibility before depositing funds. When you use bKash, Nagad or Rocket to fund your account, the transaction is processed through those payment providers under their own terms as well as
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ours. We do not store your mobile wallet credentials — your PIN and account details stay with your wallet provider. Account activity, including deposit history and withdrawal requests, is logged on our system for verification and dispute purposes. If you believe a transaction has been recorded
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incorrectly, you can raise it through our support channel with your bKash, Nagad or Rocket transaction reference. We reserve the right to suspend or close accounts that show activity inconsistent with these terms. Any changes to these terms will be communicated via your registered contact before
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they take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.